Archives: FAQs

WHO CAN PURCHASE FROM BOARDMANS WHOLESALE?

Our wholesale products are exclusively available to trade customers, including retailers, boutiques, and department stores. We do not sell directly to consumers.

HOW DO I CREATE AN ACCOUNT?

To create a trade account, simply visit our registration page and complete the required details. Our team will review your application and provide approval within 2-3 business days.

CAN I VISIT YOUR SHOWROOM?

Yes! Trade customers are welcome to visit our showroom to explore our latest collections and discuss potential orders. Showroom visits are by appointment only. To book a visit, contact our team at wholesale@boardmansdesign.com or call 0161 832 2381.

DO YOU SHIP INTERNATIONALLY?

Yes, we ship to many countries worldwide. Please get in touch with us for specific shipping availability and rates.

DO YOU OFFER CUSTOM DESIGNS?

Yes, we offer bespoke design services for bulk orders. Contact our team to discuss your design requirements.

CAN I REQUEST A SAMPLE BEFORE PLACING A BULK ORDER?

Yes, samples are available for certain products. Please contact us for more details on sample availability and pricing.

What is the minimum order value?

UK customers: £300 with a £15 carriage fee | Orders over £500 are carriage-free | UK Mainland / Ireland and Offshore Islands only. EU customers: £300 with a £50 carriage fee | Orders over £600 are carriage-free | International quotes will be given upon order placement.

WHAT ARE YOUR CREDIT TERMS?

New accounts will be on pro forma terms for the first three orders. Standard terms thereafter are 30 days.

WHAT PAYMENT TYPES DO YOU ACCEPT?

We accept payment via BACS, credit or debit cards. We do not accept American Express.

WHEN WILL RECEIVE MY ORDER?

UK Mainland: Delivered via DPD on a next-day pre-12.30pm service. Ireland and Offshore Islands: Delivered via DPD on a 2-day service. For European & International orders, we will provide delivery time at order placement.

WHAT IS YOUR CURRENT PRICING STRUCTURE?

We offer two pricing structures: List Price: Typically for a pack, which consists of 6 units. Volume Price: For a carton, usually containing 72 units.

HOW DO I PLACE AN ORDER?

Once your trade account is approved, you can log in to our website to browse and place orders directly. Alternatively, you can contact our sales team for assistance. Arrange an appointment at our showroom Call our offices on 0161 832 2381 and select Option 1: Wholesale and Stock-Supported Enquiry Schedule a visit from one of […]

HOW CAN BOARDMANS ADD VALUE TO YOUR BRAND?

Your brand is invaluable, and we’re here to elevate it. With our expert market knowledge and trend-driven designs, we create products tailored to your customers’ needs, ensuring the highest standards of quality, flexibility, and competitive pricing. And with one trusted point of contact, we simplify the process for you from start to finish.

WHAT PRODUCT CATEGORIES DO YOU SUPPLY?

Boardmans supplies soft accessories for all genders, including kids, babies, and pets, as well as various lifestyle products. Browse examples of our custom-designed accessories, made to elevate your brand by visiting our ‘Product Portfolio’.

WHERE ARE YOUR OFFICES?

We have offices and showrooms in Manchester, UK, and Hangzhou, China.

WHAT’S YOUR ANNUAL TURN OVER?

Over the last 5 years, our sales have averaged over $55 million p.a. at retail prices and we typically supply 7 million units each year.

HOW BIG IS YOUR TEAM?

We have a talented team of over 40 professionals across our UK and China offices, covering design, sourcing, merchandising, quality control, and logistics to ensure seamless production and trend-led innovation.

WHICH CUSTOMERS DO YOU WORK WITH?

We supply over 30 major high street, supermarket, and online brands, along with 300+ independent retailers and garden centres across the UK, Europe, the USA, Australia, and Japan.

HOW MANY FACTORIES DO YOU WORK WITH?

We collaborate with a carefully selected range of factories specialising in knit, cut & sew, woven, straw, leather, and other materials. Managing accessories can be complex – Boardmans simplifies the process by offering a single point of contact for all your sourcing needs.

WHAT ARE YOUR SHIPMENT TERMS?

We supply FCA in USD, EUR, RMB, GBP, and AUD. Stock-supported business is also available in Europe on a DDP basis.

WHAT DOES PRIVATE LABEL MEAN?

Private Label means we manage everything – from trend-driven design to ethical production and quality assurance. With our global sourcing network, we create high-quality, made-to-order accessories tailored to your brand. Browse our Product Portfolio to see examples of our custom-designed products.

HOW DO I REQUEST A BROCHURE?

You can download our brochure directly from our website or request a copy to be sent via email or post.